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CX in the age of privacy and trust, Part 1: It’s about the consumer, not the regulator
May 7, 2019 -
Facebook Again Acting Like A Spoiled Teenager About Data And Privacy
February 28, 2019 -
The Real Story (and the real real story) About the Google GDPR Fine
January 22, 2019 -
Welcome To the Era of “Beg Data”
March 28, 2018 -
Can the GDPR Save CXM (From Itself)?
February 14, 2018 -
The GDPR is a Design Challenge: An Open Letter to Designers and Agencies
July 27, 2017 -
Why Are So Many Smart People So Stupid About the GDPR?
June 21, 2017 -
Apocalypse Soon: One Year From Today, the GDPR Will “Deep Impact” Data-Driven Marketing
May 25, 2017 -
Seven Things Marketers Need to Know About the New Data Protection Rules
April 27, 2017 -
From Max to Mini: New Data Limitations Will Transform Marketing
February 20, 2017
