Tim Walters, Ph.D.

CX in the age of privacy and trust, Part 3: Can we (re)build trust?

August 6, 2019
Two Days. Two Fines. $352 million. Does Data Privacy Have Your Attention Now?

July 11, 2019
Jony Ives, Apple Watch, and the need for system thinking in CXM

July 1, 2019
Come back to the GDPR, RTB, RTB: New data authority report will disrupt far more than real-time bidding

June 26, 2019
CX in the age of privacy and trust, Part 2: Is consent destroying your CX?

May 23, 2019
CX in the age of privacy and trust, Part 1: It’s about the consumer, not the regulator

May 7, 2019
Facebook Again Acting Like A Spoiled Teenager About Data And Privacy

February 28, 2019
The Real Story (and the real real story) About the Google GDPR Fine

January 22, 2019
Welcome To the Era of “Beg Data”

March 28, 2018
Can the GDPR Save CXM (From Itself)?

February 14, 2018

1
2