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Two Days. Two Fines. $352 million. Does Data Privacy Have Your Attention Now?
July 11, 2019 -
Jony Ives, Apple Watch, and the need for system thinking in CXM
July 1, 2019 -
Come back to the GDPR, RTB, RTB: New data authority report will disrupt far more than real-time bidding
June 26, 2019 -
CX in the age of privacy and trust, Part 2: Is consent destroying your CX?
May 23, 2019 -
CX in the age of privacy and trust, Part 1: It’s about the consumer, not the regulator
May 7, 2019 -
Facebook Again Acting Like A Spoiled Teenager About Data And Privacy
February 28, 2019 -
The Real Story (and the real real story) About the Google GDPR Fine
January 22, 2019 -
Welcome To the Era of “Beg Data”
March 28, 2018 -
Can the GDPR Save CXM (From Itself)?
February 14, 2018 -
The GDPR is a Design Challenge: An Open Letter to Designers and Agencies
July 27, 2017
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