Content Marketing, Content Strategy, Customer Experience, Data & Privacy
CX in the age of privacy and trust, Part 3: Can we (re)build trust?
You don\’t know what you\’ve got Til it\’s gone. Trust me . . . the one thing everybody seems to
Customer Experience, Data & Privacy, Digital Marketing
Come back to the GDPR, RTB, RTB: New data authority report will disrupt far more than real-time bidding
It\’s been called a \”damning report,\” a \”knock-out blow,\” and an \”unmitigated slap-down of the adtech industry.\” On a positive
Content Marketing, Customer Experience, Data & Privacy
CX in the age of privacy and trust, Part 2: Is consent destroying your CX?
This is the second in a series of articles on creating, maintaining, and optimizing great customer experiences in the context
Customer Experience, Data & Privacy, Digital Marketing
CX in the age of privacy and trust, Part 1: It’s about the consumer, not the regulator
This is the first in a series of articles on creating, maintaining, and optimizing great customer experiences in the context
Facebook Again Acting Like A Spoiled Teenager About Data And Privacy
Caught violating curfew once again, Facebook responds, “But what is time, really?\” At 15, Facebook is mature by Silicon Valley
The Real Story (and the real real story) About the Google GDPR Fine
The “massive” €50 million ($57 million) fine is driving the press coverage, but there are far more significant aspects of
